Privacy Policy

Effective Date: 2025.02.13

Last Updated: 2025.02.13

Welcome to pic-convert.com. We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We collect the following types of data:

1.1 Uploaded Files

• Files uploaded for conversion are temporarily stored and automatically deleted within 1 hour after processing.
• We do not have access to the contents of your files, do not analyze them, and do not share them with third parties.

1.2 Personal Information

• If you contact us, we may collect your name, email, and other contact information.
• If you use our premium services, we may collect payment details (processed securely by third-party payment providers).

1.3 Cookies and Tracking Technologies

• We use cookies to improve user experience, analyze site traffic, and personalize content.
• Third-party services (such as Google Analytics) may collect anonymized usage data regarding user behavior.

2. How We Use Your Information

We use your data for:

• Providing and improving our image conversion services.
• Ensuring security and preventing fraudulent activities.
• Responding to your inquiries and customer support requests.
• Complying with legal obligations.

We never sell or share your data with third parties without your consent.

3. How We Protect Your Data

We take security measures to protect your data, including:

• SSL encryption for all data transmissions.
• Automatic file deletion after processing.
• Access restrictions to prevent unauthorized use of data.

4. Data Retention and File Deletion

Uploaded files are automatically deleted from our servers within 1 hour after conversion.

Personal data (e.g., email for support requests) is stored only as long as necessary to provide services.

5. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Access to your data.
• Deletion of your personal data.
• Opt-out of data collection and cookies.

To exercise these rights, contact us at [email protected].

6. Third-Party Services

We may use third-party services for analytics, security, and payment processing, such as:

• Google Analytics (website traffic analysis)
• Cloudflare (site protection and performance optimization)
• Stripe / PayPal (payment processing, if applicable)

These services have their own privacy policies, which you should review.

7. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Website: pic-convert.com

We may update this Privacy Policy from time to time. We recommend reviewing it periodically for any changes.